Accessibility Statement
Last updated: 2026-11-05
Version française · English version
We want everyone to be able to browse and buy from Chocobanana, including people who use assistive technology.
Our goal
- We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA on our website and apps.
What we do
- Text alternatives for product and decorative images, readable colour contrast, keyboard navigation with visible focus, page structure with headings and landmarks, text that can be enlarged, reduced motion when your device asks for it, and labelled form fields.
- The site is available in ten languages, including English and French.
Known limitations
- Some product photos show small printed text that is not fully described in words. The payment page is provided by Stripe and follows Stripe's own accessibility standards.
Need help or another format?
- If anything is hard to use, contact us and we will help you place your order another way, by email or phone, or send information in a format that works for you.
- Email: thechocobananaclub@gmail.com · Telephone: +1 437 255 7464
- We reply to accessibility feedback within 5 business days.
Laws we follow
- Canada: we are based in Quebec and follow the spirit of the Accessible Canada Act and Quebec's accessibility principles; Ontario customers are served in line with the AODA customer service standard. USA: we aim for an accessible experience consistent with the Americans with Disabilities Act. EU: the European Accessibility Act principles. Türkiye: we welcome accessibility feedback in Turkish.